Concierge Services
Every detail, handled.
Choose the level of support that fits your stay. From essential logistics to a fully dedicated personal concierge — available around the clock, across all nine markets.
Essential
Core logistics, covered.
Ideal for shorter stays where you need the basics handled without friction. Ground transportation, grocery provisioning, and on-call support for the duration of your visit.
- Airport pickup & drop-off coordination
- Grocery and provisioning on arrival
- On-call support (business hours)
- Restaurant recommendations & reservations
- Local transport coordination
Premium
White-glove, around the clock.
Our most popular package for executive travellers. A dedicated concierge manages your full itinerary — from dry cleaning and business support to private dining and event access.
- Dedicated personal concierge
- 24/7 availability throughout your stay
- Dry cleaning & laundry coordination
- Private dining reservations
- Business support & document services
- Ground transportation management
- Grocery & provisioning (ongoing)
Elite
Fully bespoke. No request too large.
Reserved for extended stays and the most discerning executives. A senior concierge is assigned exclusively to you — managing every aspect of your stay, entertainment, and business needs with complete discretion.
- Senior dedicated concierge (exclusive)
- 24/7 priority availability
- Full itinerary and schedule management
- Corporate entertainment planning
- Exclusive event & sporting access
- Private chef coordination
- Security & privacy arrangements
- Multi-city coordination across LUO markets
- Post-stay follow-up & preferences on file
Sovereign
The pinnacle of executive service.
Our most exclusive offering — reserved for principals, C-suite executives, and high-profile guests who demand absolute discretion and an entirely seamless experience. A two-person concierge team is assigned exclusively to you, available around the clock, coordinating every dimension of your stay across any of our nine global markets.
- Dedicated two-person concierge team
- 24/7 white-glove availability — zero wait time
- Pre-arrival full residence preparation & styling
- Private jet & helicopter ground coordination
- Personal security liaison & privacy protocols
- Private chef — daily meals & dietary preferences
- Exclusive access: galas, private clubs, VIP events
- In-residence wellness & spa coordination
- Legal, notarial & business support on demand
- Multi-city itinerary management across all LUO markets
- Dedicated post-stay relationship manager
All packages are billed as a one-time service fee for the duration of your stay. Packages can be upgraded at any time. For corporate accounts and multi-stay agreements, contact our team directly.
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Common questions
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